Returns

The art. 68.1 of Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users establishes the existence of the Right of Withdrawal, the power of the consumer and user to leave without effect, the contract concluded, thus notifying the other contracting party within the period established for the exercise of that right, without having to justify its decision and without penalty of any kind.

The term that the consumer or user has to exercise this right will be 15 days, which will be counted from the date of receipt of the product by the buyer or date of collection of an external agency in our facilities (Art.71 RDLg 1 / 2007).

The expenses generated by the return of the product will be borne by the buyer (Art. 101.1 RDLg 1/2007).

By virtue of the aforementioned precepts, the applicant accepts and makes use of the Right of Withdrawal that contemplates the current legislation. Use this form in the following cases;

If you wish to return it within 15 business days of receipt of the order.

If the product is under warranty

If the product is defective