Shipping

As a general rule, packages are shipped within 24 hours of receipt of payment. The packaging is totally discreet, without logos. The sender is PC Informatic. The invoice can be downloaded from your Andorsex.com account Sexshop Online.

All shipments are managed from Spain by PC Informatic with a delivery of 24H if the order is made before 12h to the Spanish peninsula.

For shipments outside of Spain and within the EU the delivery time is 48H / 72H depending on the country of destination.

All orders shipped outside the EU may be subject to customs clearance.

SPAIN / PORTUGAL Portes gratis from 60 €

From € 6,99 in 24 hours

From € 5.07 in 5/10 days

ISLAS BALEARES Free shipping from € 90

From € 13.37 in 24/48 hours

From 6,14 € in 5/10 days

CANARIAS / CEUTA / MELILLA Free shipping from 100 €

€ 13.37 in 24/48 hours

€ 6.14 in 5/10 days

ANDORRA Portes free shipping from € 90

€ 8.95 in 48/72 hours

€ 6.60 in 3/6 days

Mon Digital SL - Av. Tarragona 47, AD500 Andorra La Vella, Andorra

NRT L704895L - Trade Register 919311E

All orders shipped outside the EU may be subject to customs clearance.

Returns

The art. 68.1 of Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users establishes the existence of the Right of Withdrawal, the power of the consumer and user to leave without effect, the contract concluded, thus notifying the other contracting party within the period established for the exercise of that right, without having to justify its decision and without penalty of any kind.

The term that the consumer or user has to exercise this right will be 15 days, which will be counted from the date of receipt of the product by the buyer or date of collection of an external agency in our facilities (Art.71 RDLg 1 / 2007).

The expenses generated by the return of the product will be borne by the buyer (Art. 101.1 RDLg 1/2007).

By virtue of the aforementioned precepts, the applicant accepts and makes use of the Right of Withdrawal that contemplates the current legislation. Use this form in the following cases;

If you wish to return it within 15 business days of receipt of the order.

If the product is under warranty

If the product is defective